Our Genuine Leather goods have a warranty of 12 months and all other product 6 months. If you have any manufacturing faults within this time please follow the below:
WHOLESALE: Orders that are faulty and need to be returned will require photos of the front of the bag, the fault itself and the invoice number. Please email these directly to [email protected] and our Faulties Manager will be in contact with you regarding the products.
We are unable to accept any products from Stockists that are change of mind/not selling in store.
RETAIL: If you have a change of mind you are welcome to return the product to our Sydney Warehouse:
Annucci Leather PTY LTD
10 Mitchell Rd
MOOREBANK NSW 2170
If your product is faulty please send a photo of the front of the bag, the fault itself and your order to [email protected] and our Faculties Manager will be in contact with you regarding the products.